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TDM NOS (Public Trust) – Melbourne, FL

Melbourne, Florida
10 Jul 2022

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Job Description:

  • Provide technical support for a large nationwide network. Support requires physical layer, data link, and network layer knowledge.
  • Monitor, analyze, and troubleshoot network problems within Network Operations Control Center (NOCC), utilizing network management and monitoring tools.
  • Perform root cause analysis to determine a plan of action for restoring customer's services.
  • Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the FAA network.
  • Employ test methods to analyze channelized/unchanneled T1, T3, utilizing DACs equipment.
  • Utilize test methods to analyze/troubleshoot Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM.
  • Work with Local Exchange Carriers (LEC), ILECs, and IXCs to resolve WAN problems.
  • Work with onsite field technicians remotely to resolve local issues.
  • Expertise in remote maintenance and repair of the following network equipment is preferred: Cisco, Sycamore, and APC.
  • Resolve problems using internal and external groups, as needed, to correct trouble on the FTI network and interact with the customer.
  • This position is part of a 24x7 network control environment. Shift and workday flexibility is required.


  • Bachelor's degree in Telecommunications, Engineering, Networking, Information Technology or related field with (2 to 4) years of prior related experience or 2 years post-Secondary/ Associate's Degree with a minimum of (6) years of prior related experience. Will consider prior work experience in place of degree.
  • (2) Years layer 1 Troubleshooting experience.
  • (2) Years networking technologies experience with SONET and/or Time Division Multiplexing (TDM).
  • Must be able to obtain a Public Trust.

Preferred Additional Skills:

  • Networking technologies experience with RF.
  • Experience with call center phone systems and ability to work in a fast-paced environment.
  • Ability to support short-term emergency evacuation to local or remote backup facilities.
  • Networking technologies experience such as OSPF, BGP, MPLS, HSRP, ATM, and Frame Relay.
  • Experience with Network Management tools such as Cisco Prime SNMPc, Orion, and Netflow is a plus.
  • Experience in UNIX and Remote Access solutions is a plus.
  • CCNA Certification - Highly Preferred.
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  • Job Reference: 654001426-2
  • Date Posted: 10 July 2022
  • Recruiter: Altimeter Solutions
  • Location: Melbourne, Florida
  • Salary: On Application