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Part-time Field Support Representative

Plymouth, Indiana
$17.00 Per Hour
Job Type
1 Aug 2022
NEW STARTING WAGE: $17.00/hour

Part Time 1st Shift

Dohrn Transfer is your complete Midwestern transportation partner. We offer less-than-truckload, truckload and value-added services throughout our 10-state service area. Our family operated company provides the attention and flexibility that only a regional carrier can, backed by excellence in service and powerful logistical tools.

Dohrn is seeking a Field Support Representative at our Plymouth, IN terminal.


To provide general clerical support to Daily Dispatch and drivers. To handle OS&D issues and provide excellent customer service to both internal and external customers.

Prepare paperwork for launching drivers
Answer and direct phone calls regarding tracing, pickups, driver communication, customer service
Provide clerical support for Operations
Complete daily reports for OS&D, payroll, driver hours, and attendance
Contact customers to schedule appointments, residential, and driver collect/COD shipments
Communicate with customers concerning Dispatch adjustments, deadlines, and concerns
Dispatch pickups to Drivers and answer Driver questions
Check in drivers, ensuring their paperwork is intact and complete
Collect and review all driver paperwork for accuracy
Help educate drivers on proper paperwork completion
Enter Driver Vehicle Inspection Report data
Scan bills of lading, delivery receipts, manifests, strip sheets
Image and index all documents to the central imaging system
Work in Imaging Check to ensure all documents have been scanned
Perform other data entry as needed
Perform other duties as needed

Valid Driver License
High School completion or equivalent
Computer skills including Microsoft Office
Data entry, 10-key and typing experience
Detail-oriented, organized
Good communication skills- verbal and written
Excellent customer service skills
Problem solver, self-motivated
Ability to multi-task in a fast-paced environment and react to change productively
Ability to work in a team as well as individually
Excellent attendance

Primarily sedentary work, which involves sitting most of the time
May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc;
Visual Acuity including regular use of items including a computer screen or monitor
Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
Talking and hearing required to communicate with and listen to others to share or receive information; May be occasionally exposed to noise including telephone, office machinery, and conversations of others

To navigate to the Dohrn Transfer Career Center and apply for this position, please go to

Job Type: Part-time

Pay: $17.00 per hour

Employee assistance program
Employee discount
Day shift
Monday to Friday

Work Location: One location
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  • Job Reference: 674008001-2
  • Date Posted: 1 August 2022
  • Location: Plymouth, Indiana
  • Salary: $17.00 Per Hour
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent