Travel Required: Less than 10%
Public Trust: None
Requisition Type: Regular
We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you ll be a meaningful part of improving how agencies operate.
GDIT is looking for a Network Tier 1 Support Specialist at Andrews Air Force Base in Camp Springs, Maryland.
The 89th Airlift Wing (89th AW) is one of 17 Air Force active duty wings assigned to Air Mobility Command (AMC) and is a tenant unit based at Joint Base Andrews, Maryland. The 89th AW provides global Special Air Mission airlift, logistics, aerial port and communications for the president, vice president, cabinet members, combatant commanders and other senior military and elected leaders as tasked by the White House, Air Force chief of staff and AMC.
EACN consists of operational network equipment known as A2G2s that provides/supports access to the DOD GIG for US Senior Leaders to access voice, video and data services while airborne. EACN consists of the following equipment: Cisco routers, Cisco switches, Cisco Unified Call Manager (UCM), Sonus VX appliances, High Assurance Internet Protocol Encryption (HAIPE) Inline Network Encryptor (INE), SkyX, Cisco WAAS data accelerators, McAfee firewalls, Juniper VPN appliance, Sourcefire network defense sensors, VMWare servers, CommVault, and Storage Area Network (SAN). EACN consists of the following network applications and software: AF Standard Desktop Configuration (SDC) v3. 5 and higher, MS Active Directory 2012, MS Server 2012, MS SQL 2012, MS Office, MS Visio, Red Hat Enterprise Linux, SolarWinds Orion, CommVault, Remedy Action Request System (ARS) service management, Sonus VX Watch, Sonus VX Builder, Sonus VX Gate, Putty, Windows Server Update Services (WSUS), Cisco Access Control Server (ACS), Cisco Unified Communications Manager (UCM), Cisco Unified Border Element (CUBE), Cisco VPN software and configuration, Cisco Unified Communications Services (UCS), KLAS Voyager Executive Communications Kit (ECK), Cisco 2901 Voice Telephone and System, Cisco 2901 IOS, Symantec/McAfee Antivirus, Host Based Security System (HBSS), Assured Compliance Assessment Solution (ACAS), WinSCP, and Wireshark.
What you'll be doing:
Provide the Tier 1 Network Support.
Utilize the data to aggregate data and provide forecasts, gather trend analysis data on systems, and provide input to the PM for resource planning. Facilitate a bi-weekly teleconference with AMC/A6N and gateway personnel to discuss configuration issues and provide a status update on EACN related tasks and validate requirements and determine priorities.
Review work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standards.
Coordinate network requirements with users and sites.
Perform system administration tasks on Microsoft active directory networks.
Operate Government-furnished equipment software suites (i.e., SolarWinds) to provide real-time usable statistics to aid with troubleshooting. Provide all maintenance and documentation of ground equipment and systems on a scheduled and unscheduled basis per Air Force Instructions (AFI), 17-100, 17-130 and AFMAN 17-1203.
Comply with and support the Air Force Network Operations Center (AFNOC), Network Operations Division (NOD) 26th Network Operations Group (NOG), Detachment 2 and the AFNOC Network Security Division (NSD) AF Computer Response Team (AFCERT).
Maintain a Master Station Log (MSL) (007) of all actions performed on site.
Master Station Log will be available for review upon request.
Possess Cisco Certified Technician (CCT) certification.
BA/BS in related field or total of 4 years' experience or equivalent
Cisco Certified Technician (CCT), experience with CISCO Voice and Security or related expertise or equivalent experience
Active DOD TOP SECRET Clearance
Onsite Andrews AFB, in Maryland
MCP/MCSE (role base certification)
CCNP, CCIE, or CISSP or any higher certification
ITIL Foundations Certification (within 6 months) with related expertise or equivalent experience
Hands-on experience with AF Standard Desktop Configuration (SDV) v5.5 and higher, MS Active Directory 2012, MS Server 2012, MS SQL 2012, MS Office, MS Visio, Red Hat Enterprise Linux, SolarWinds Orion, CommVault, Remedy Action Request System (ARS) IT Service Management software (or equivalent; e.g., ServiceNow ITSM), Sonus VX Watch, Sonus VX Builder, Sonus VX Gate, Putty, Windows Server update Services (WSUS), Cisco Unified Communications Services (UCS), Cisco 2901 Voice Telephone and System, Cisco 2901 IOS, Symantec/McAfee Antivirus, Host Based Security System (HBSS), Assured Compliance Assessment Solution (ACAS), WinSCP, Wireshark, Linux, VMWare, Spirent Text Center, IXIA Splunk, RSA 2-factor authentication
WHAT GDIT CAN OFFER YOU:
Full-flex work week
401K with company match
Internal mobility team dedicated to helping you own your career
Collaborative teams of highly motivated critical thinkers and innovators
Ability to make a real impact on the world around you
About Our Work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.