10 Park Plaza, Boston
MBTA - Capital Programs Support
8/19/:59 PM Eastern
Capital Programs Support
This is a Safety Sensitive Position. Incumbents will be subject to periodic random drug & alcohol testing.
During declared States of Emergencies, employees working in this classification are required to report to work for their assigned work hours or as directed by supervisory personnel.
COVID-19 Vaccination Requirement:
i. All MBTA employees, including full-time, part-time, temporary and contract employees, and interns, must be fully vaccinated against COVID-19, unless a medical or religious exemption has been filed and approved. The MBTA also strongly encourages employees to receive booster doses of the vaccine. All employees must complete a COVID-19 Vaccine Attestation Form before starting work
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA s core values are built around safety, service, equity, and sustainability. Each employee that works for the MBTA performs their roles based on our vision, mission, and values.
The Manager of Field Staff will assist the Deputy Director of Field Staff in overseeing the administration, training and assignment process for resident engineers and construction inspectors under the direction of the Director for Construction Procurement/Support. The scope of responsibility will include the development, support and administration of the field support group (resident engineers & construction inspectors).
Field Support Staff: Hire, train, support and maintain a qualified staff of resident engineers and inspectors to provide services across the MBTA. Capital Support provides Field Services to Capital Programs including Capital Delivery, Green Line Transformation, and Red Line/Orange Line Transformation as well as the South Coast Rail Program. The Manager s primary responsibility will be to insure that the field support staff are appropriately allocated to support the various project delivery programs.
Duties & Responsibilities
Manage directly or indirectly through Project managers, a large technical staff comprised of over 100 resident engineers and construction inspectors.
Establish and maintain sound union/management relations.
Assist in the procurement and recommendation of approval for contracts with construction firms as required and ensure said firms are following MBTA policies and procedures through contract finish.
Ensure MBTA requirements are developed prior to procurement and ensure they are maintained through end of projects.
Assist in developing a training program to ensure staff is professionally developing and adhering to standard MBTA policies and procedures.
Assist in scheduling staff for all Capital Programs including weekend diversions and surges by utilizing and updating the Capital Support Work Force Model.
Assist monitoring field staff s overtime and compensatory hours via e-Builder and MBTA 360
Assist in implementing consistent field staff workforce polices including resident engineer manual and construction inspector handbook.
Enhance and maintain communication channels within the various MBTA Departments.
Ensure new safety procedures are enacted, documented and communicated through proper channels.
Ensure field issues are communicated through proper channels, documented and resolved.
Provide assistance to regulatory agencies, such as the Department of Public Safety, when issues arise.
Perform weekly site visits to Project Offices to ensure compliance with all departmental policies, guidance and procedures.
Assist in the development of a new on-boarding process.
Mentor new resident engineers and construction inspectors.
Drive a company or personal vehicle to visit work sites.
Respond to each inquiry, whether from a customer, vendor or coworker in a courteous and professional manner consistent with the MBTA s customer service quality standard.
Respond to emergencies, either directly or through subordinates, on a twenty four (24) hour, seven (7) day per week basis.
Uphold the rights and interests of the MBTA while building and maintaining an effective relationship with employees.
Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the MBTA including the EEO, Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
Perform related duties and projects as assigned.
The statements contained in this job description are intended to describe the general nature and complexity of the work being performed by staff assigned to this job and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position. The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions
Minimum Requirements & Qualifications
A Bachelor s degree from an accredited institution in Engineering, Construction Management, Architecture or a related field.
Five (5) years related experience in managing heavy construction field staff in a supervisory capacity.
Strong oral, written and interpersonal skills, effective organizational, analytical, and multitasking abilities.
The ability to use the MS Office suite of applications including e-Builder as well as other database applications.
The ability to pass: a Criminal Offender Record Information (CORI) check, Background screenings, and the MBTA s medical requirements, including a physical examination and drug and alcohol screening.
The ability to handle sensitive and confidential information in an appropriate manner.
Effectively communicate with customers, employees, contractors and vendors.
Possess excellent customer service, conflict resolution, time management, communication, presentation and speaking skills.
Have a valid driver s license.
The ability to work any and all shifts and/or locations as assigned or directed and be available to work twenty four (24) hours per day, seven (7) days per week.
Ability to supervise and work effectively with a diverse workforce.
Ability to comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
Ability to provide internal and external customers with courteous and professional experiences
Ability to adhere to rules, regulations, collective bargaining agreements (if applicable) and policies of the MBTA including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting, including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
All MBTA employees, including full-time, part-time, temporary and contract employees, and interns, must be fully vaccinated against COVID-19, unless a medical or religious exemption has been filed and approved. The MBTA also strongly encourages employees to receive booster doses of the vaccine. All employees must complete a COVID-19 Vaccine Attestation Form before starting work
Additional five (5) years of experience in transit construction.
Employment Benefits at the MBTAThe MBTA offers a comprehensive benefits package to its employees. Types of benefits offered by the MBTA include the following (subject to union affiliation of the position you are applying to): Health Insurance Basic and Supplemental Life Insurance Retirement Plan Dental and Vision Insurance Paid Vacation Paid Sick Time Paid Holidays Flexible Spending Accounts Commuter Choice Assistance Program Tuition ReimbursementThe above information is meant to be a general overview of the benefit programs offered by the MBTA. This summary is not a contract and is not meant to change the provisions of union contracts or Authority policy and does not establish a binding past practice.The MBTA is an Affirmative Action/Equal Opportunity Employer
Massachusetts Bay Transportation Authority
10 Park Plaza
Boston, Massachusetts, 02116