Apply for this job now

Assistant Manager Service Experience Liberty Tree Rack

Danvers, Massachusetts
Job Type
14 Jul 2022
Job Description

The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer experience.

A day in the life
  • Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experience
  • Assist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes
  • Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives
  • Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization
  • Assist with protecting security and privacy of customer information including education, compliance and disposition of issues
  • Perform all Service Experience, Cash Room and Communication procedures as applicable

    You own this if you have
  • A t rack record of successful results, for example, strong productivity and achievement of goals
  • Strong organizational, delegation and follow-through skills
  • Clear and effective writ ten and verbal communication as well as strong interpersonal skills
  • The a bility to prioritize multiple tasks in a fast paced environment.
  • Proficiency in multiple operating systems such as, MS Windows, iOS and Android
  • A high school diploma, or equivalent (preferred)
IND1 Weve got you covered

Our employees are our most important asset and thats reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources
A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .

2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Apply for this job now


  • Job Reference: 658156456-2
  • Date Posted: 14 July 2022
  • Recruiter: Nordstrom
  • Location: Danvers, Massachusetts
  • Salary: On Application
  • Sector: Retail & Consumer Products
  • Job Type: Permanent